Human Asset Management

HR Executive Retail Background (Open Relo) Human Resurces Resume


Resume of Candidate # 332769, is a far-sighted, enterprising Top Human Resources Executive with a vast track record in organizational development, staffing, recruiting, training, and process reengineering. Rich background in retail operations and sales, purchasing, and store management. Assisted with establishing operations for e-commerce business. Consistently raise the bar for performance while motivating staff to meet new expectations. Solidify lasting relationships across multiple enterprises, fostering constructive communications and enhanced efficiencies. Develop cutting-edge strategies to attract key talent and boost retention rates, optimizing profitability.
 
An honest, compassionate negotiator who gains the trust internal and external customers while securing cost-effective, long-term agreements. Promote collaboration and creative thinking in the workplace, leveraging morale and capturing growth opportunities. An astute, logical thinker who identifies alternative solutions to problems. Build consensus on critical issues, aligning strengths and responsibilities with core objectives. Translate complex ideas into clear directives, achieving objectives for an industry-leading specialty retailer.

Experience

Global High-End Retailer,  1973 - 2007

Vice President, Human Resources, 1998-2007

Planned and organized employee recruitment, retention, recognition programs, annual review processes, coaching, and counseling at senior levels of organization. Directed human resource managers representing all divisions within company, including marketing, merchandizing, and creative groups. Managed human resource functions for 1,800 associates in four facilities. Established seasonal recruitment strategies for call center and fulfillment groups. Initiated partnership with Texas Workforce Commission to support mass recruitment process. Built large seasonal workforce to move goods more rapidly from distribution center to consumer. Opened large call center in Canada, assembling quality associates while navigating local labor laws. Designed recruitment strategies to support the dynamic growth of the web-based business.

Director, Corporate Human Resources, 1986-1998

Led recruitment and retention of exempt employees for corporate and store level positions. Coached and counseled management staff company-wide. Coordinated annual review process, focusing on support and operational positions. Worked closely with vice presidents to meet staffing needs. Communicated extensively with division heads to accomplish organizational design and strategic planning objectives. Shifted focus from traditional human resource administrative and compliance practices to recruitment, retention, education, and company-wide consultancy. Managed installation of multiple computer systems to meet administrative needs. Drove large re-engineering project, instituting groundbreaking process improvements and fostering innovative retail environment.

Purchasing Manager; Operations Coordinator for New Stores; Store(s) Operations Manager; and Assistant Merchandise Buyer, 1975-1986

Purchased all non-merchandise supplies for company. Managed corporate purchasing department at corporate, improving morale, credibility, and productivity. Modernized purchasing systems. Opened eight stores, purchasing initial supplies, establishing inventory levels, and negotiating contracts with local suppliers and shipping companies. Traveled to new store locations to recruit, hire, and train all operations employees. Assisted with design of operation areas to accomplish maximum productivity. Directed daily store operations for various store locations, including customer service, receiving, gift wrap, packing, shipping, alterations, restaurant operations, housekeeping, maintenance, budgeting, and forecasting. Evaluated internal processes at store top to bottom, improving profit by 30% over three year period. Secured approval for major capital improvements to store due to outstanding profitability. Maintained proper inventory and turn rates as part of buying responsibility. Managed purchase order logs, placed orders with vendors, and supported related fashion shows.

Management Trainee, Supervisor of Wrapping and Packing, 1973-1974

Entry level management trainee, serving rounds in multiple departments at the store service facility.

 

AL’S FORMAL WEAR, Houston, Texas and Dallas, Texas

Store Manager, 1972

Managed store for college employer, a small menswear retailer.

 

Education  

UNIVERSITY OF HOUSTON, Houston, Texas

B.A., Business Marketing and Management, December, 1971

Current Affiliations  

The Family Place, Board of Directors, 2006-2009

Herbert Elementary, Adopt-A-School contact, program fundraiser, volunteer for campus improvement projects, and scholarship initiative, 2002-2007

United Way, Fundraiser for Store, 1987-2007

Computer Skills 

Microsoft Word, Lotus Notes, Oracle custom designed internal HR systems

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